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National Osteoporosis Society

Osteoporosis helpline

0845 450 0230

9amĀ - 5pm Mon-Fri

Privacy policy

At the National Osteoporosis Society we are committed to protecting your privacy.

When you contact us we will collect personal data to enable us to send you information and to keep you informed about what's happening with the charity.

From time to time we may also use your personal data to send you information.

When you contact us via our web site, we may ask for your e-mail address. We monitor customer traffic patterns and site usage to help us develop the design and layout of our web site.

We may use the information we collect to notify you about important changes to the web site, as well as new services and special offers. If you would rather not receive this information, please send an e-mail to media@nos.org.uk.

As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Disclosure to third parties

The National Osteoporosis Society does not sell, trade or rent your personal information to others. From time to time we may exchange names with other carefully selected organisations, for the mutual benefit of both. If you would prefer not to be contacted in this way please tell us so by writing to National Osteoporosis Society, Camerton, Bath, BA2 0PJ.

Your consent

By contacting us, or using our web site, you consent to the collection and use of this information by the National Osteoporosis Society.

If we decide to change our privacy policy, we will post those changes on our web site so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Our website (including our discussion forum) is indexed by search engines. Please bear this in mind when posting messages to our online forum, and follow the forum rules - do not post any personally identifiable information on the forum.

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Hip fractures cost the NHS and government more than £2.3 billion a year – that’s £6 million a day.

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